Privacy Policy
Effective Date: September 30, 2026
Last Updated: September 30, 2026
Powerheart Logistics (“Powerheart,” “we,” “us,” or “our”) respects your privacy and is committed to protecting personal information entrusted to us.
This Privacy Policy explains how we collect, use, store, disclose, and protect personal information when you visit our website, communicate with us, request our services, or otherwise interact with Powerheart.
This Policy is intended to provide transparency regarding our processing of personal information and to describe the rights available to individuals under applicable Philippine data privacy laws, including Republic Act No. 10173, the Data Privacy Act of 2012, and its implementing rules and regulations.
1. Who We Are
Powerheart Logistics is a logistics and transportation business operating in the Philippines.
For purposes of applicable data privacy laws, Powerheart may act as a Personal Information Controller (“PIC”) with respect to personal information that we collect and process for our own business purposes.
2. Personal Information We May Collect
Depending on how you interact with us, we may collect information such as:
Contact and identification information
Name
Company or organization name
Job title or position
Email address
Telephone or mobile number
Business address
Billing or delivery address
Other contact details you voluntarily provide
Logistics and transaction information
When you request or use our services, we may collect information necessary to arrange and administer transportation and logistics services, including:
Shipment or booking information
Container information
Cargo information
Pickup and delivery locations
Delivery schedules
Customer and consignee information
Documentation and reference numbers
Service requirements
Billing and invoicing information
Payment-related information
Communications relating to shipments or services
Website and technical information
When you visit our website, we may automatically receive certain technical information, such as:
IP address
Browser type
Device information
Operating system
Pages viewed
Approximate usage information
Referring website
Date and time of visits
Other information collected through cookies or similar technologies
3. How We Collect Information
We may collect personal information when you:
Contact us through our website;
Submit an inquiry or request for quotation;
Request transportation or logistics services;
Communicate with our employees or representatives;
Enter into a business relationship with us;
Provide information through email, telephone, messaging, or other communication channels;
Submit documents required for a transaction;
Visit or use our website; or
Otherwise voluntarily provide information to us.
We may also receive information from customers, business partners, service providers, or other persons where such collection is lawful and necessary for legitimate business purposes.
4. Purposes of Processing
We may process personal information for purposes including:
Responding to inquiries;
Preparing quotations;
Processing bookings and service requests;
Coordinating transportation and logistics activities;
Communicating with customers, suppliers, drivers, partners, and other relevant parties;
Processing invoices and payments;
Maintaining accounting and financial records;
Managing customer and supplier relationships;
Providing customer support;
Maintaining business records;
Meeting legal, regulatory, tax, and accounting obligations;
Protecting our systems, property, personnel, customers, and business;
Detecting and preventing fraud, unauthorized activity, or misuse;
Improving our website and services;
Maintaining operational and management records; and
Performing other purposes that are compatible with the purposes for which the information was collected and permitted by applicable law.
5. Lawful Basis for Processing
Depending on the circumstances, Powerheart may process personal information based on one or more lawful grounds recognized under applicable Philippine law, including:
Your consent;
The performance of a contract or steps taken at your request before entering into a contract;
Compliance with a legal obligation;
Protection of vital interests where applicable;
A legitimate interest pursued by Powerheart or another party, where permitted by law and where such interest does not override applicable rights and protections; or
Other lawful bases recognized by applicable law.
Where consent is the appropriate basis for processing, you may withdraw your consent subject to applicable legal and contractual limitations.
6. Business and Accounting Systems
Powerheart may use third-party business and technology platforms to operate its business.
These may include accounting, invoicing, workflow automation, cloud storage, communications, website hosting, analytics, and other technology services.
For example, Powerheart may use QuickBooks Online and related Intuit services to manage accounting, customer, invoice, payment, and financial records.
Powerheart may also use workflow automation systems such as n8n to process business information and perform authorized business workflows.
These systems may process personal information only to the extent reasonably necessary for the applicable business purpose, subject to their own security and privacy obligations.
7. Disclosure and Sharing of Information
We may disclose personal information to persons or organizations where reasonably necessary and lawful for our business operations or to fulfill the purposes described in this Policy.
These may include:
Employees and authorized representatives;
Customers and business partners;
Transportation and logistics partners;
Drivers and service providers;
Ports, terminals, warehouses, and other logistics facilities where necessary;
Accounting, auditing, legal, and professional advisers;
Banks and payment service providers;
Technology and cloud service providers;
Accounting and business-management platforms;
Government authorities where required or permitted by law; and
Other third parties where disclosure is necessary for a lawful business purpose or with your authorization.
We do not sell personal information as a business practice.
8. International or Cross-Border Processing
Some third-party technology providers used by Powerheart may store or process information outside the Philippines.
Where personal information is transferred to or processed by third-party service providers, Powerheart will take reasonable measures appropriate to the circumstances to protect personal information and comply with applicable privacy obligations.
9. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:
Providing or administering services;
Maintaining business and accounting records;
Complying with tax, legal, regulatory, and contractual obligations;
Resolving disputes;
Establishing, exercising, or defending legal claims; and
Protecting legitimate business interests.
Different categories of information may have different retention periods.
When personal information is no longer reasonably required and there is no legal or legitimate reason to retain it, we will take reasonable steps to securely delete, anonymize, or otherwise dispose of it.
10. Information Security
Powerheart takes reasonable organizational, physical, and technical measures to protect personal information against unauthorized access, alteration, disclosure, loss, misuse, or destruction.
Security measures may include access controls, authentication, system monitoring, secure communications, restricted access to business systems, and other safeguards appropriate to the nature of the information and the risks involved.
No method of electronic transmission or storage is completely secure. Accordingly, while we take reasonable measures to protect information, we cannot guarantee absolute security.
11. Cookies and Similar Technologies
Our website may use cookies and similar technologies to provide functionality, understand website usage, improve our services, and support website security.
Cookies may be provided by Powerheart or by third-party website and analytics providers.
You may be able to control cookies through your browser settings. Disabling certain cookies may affect the functionality of portions of the website.
12. Third-Party Websites
Our website may contain links to third-party websites or services.
This Privacy Policy applies to Powerheart’s website and processing activities. It does not govern the privacy practices of independent third-party websites.
We encourage you to review the privacy policies of third-party services before providing personal information to them.
13. Children’s Privacy
Our website and services are primarily intended for businesses, customers, and other individuals who are legally able to engage with us.
We do not knowingly seek to collect personal information from children for purposes unrelated to our legitimate business activities.
14. Data Subject Rights
Subject to applicable law and reasonable limitations, individuals whose personal information we process may have rights including:
The right to be informed about the processing of personal information;
The right to access personal information;
The right to correct inaccurate or incomplete personal information;
The right to object to certain processing;
The right to request deletion or blocking where applicable;
The right to data portability where applicable;
The right to withdraw consent where consent is the basis for processing; and
The right to lodge a complaint with the National Privacy Commission where applicable.
The Data Privacy Act recognizes these rights, subject to the limitations and conditions provided by law.
15. How to Exercise Your Privacy Rights
To ask about your personal information or exercise an applicable privacy right, please contact Powerheart using the contact information published on our website.
When appropriate, we may need to verify your identity before processing a request.
We will respond to legitimate requests within the period required by applicable law and will explain where a request cannot be fully granted because of a legal, contractual, security, or other lawful limitation.
16. Complaints
If you believe that your personal information has been processed in a manner inconsistent with applicable privacy laws or this Policy, we encourage you to contact Powerheart first so that we can investigate and address your concern.
You may also have the right to lodge a complaint with the Philippine National Privacy Commission.
Information about the National Privacy Commission and data subject rights is available at:
https://privacy.gov.ph/
17. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or applicable legal requirements.
When we make material changes, we may update the “Last Updated” date at the top of this Policy and, where appropriate, provide additional notice.
18. Contact Us
For questions, requests, or concerns regarding this Privacy Policy or the processing of your personal information, please contact:
Powerheart Logistics
Philippines
Website: https://www.powerheartlogistics.com/
Please use the current contact information published on our website for privacy and business inquiries.
© 2026 Powerheart Logistics. All rights reserved.
